Privacy policy
Controller
[LEGAL ENTITY NAME], [REGISTERED ADDRESS]. Privacy contact: jose@quantiatradinglab.com.
Data we process
- Account and payment: name, email, country, plan, payment history (payments are handled by our payment provider; we do not store card numbers).
- Licence and Bridge: licence key (stored hashed), MetaTrader 5 account number and broker server name, Bridge version, mode, account balance and equity, open risk and detected symbols, and the execution of each signal (time, price, lots, delay).
- Sign-up and declarations: acceptance of the risk disclosure and of the non-US declaration, with date, IP address and approximate country.
- Community: your Discord username, if you join.
- Waitlist: your email, the page language, your approximate country (from your connection) and the date. We use it only to tell you about the launch; you can ask us to delete it at any time.
We never ask for or store your broker passwords.
Why we use it
- To provide the service: validate your licence, send signals to your account and show you your activity.
- Security: limit sign-in attempts, detect misuse and alert you if your Bridge disconnects.
- Compliance: apply country restrictions and keep the declarations you accepted.
- Billing, support and service notices.
We do not sell your data or use it for third-party advertising.
Providers
We use providers that process data on our behalf: hosting and database (Cloudflare), payments [PAYMENT PROCESSOR], email (Google Workspace) and community (Discord). Some are outside your country; we require appropriate safeguards.
Retention
We keep account data while the account is active and for up to [N] years afterwards for legal and tax obligations. Technical signal logs are kept for [N] months.
Your rights
You can ask for access, correction, deletion or a copy of your data, and object to its use, by writing to jose@quantiatradinglab.com. We will reply within 30 days.
Cookies
The website only uses the technical cookies needed to sign in to the dashboard. We use no advertising cookies.